Direct Sales Associate (Kota Kinabalu)
Courts (Malaysia) Sdn Bhd
Kota Kinabalu
Job Highlights
- Excellent Products Range
- Basic + Commission + Allowance
- Fast-paced environment
Job Description
Role Objective:
- Responsible for closing sales deals face to face and maintaining good customer relationships.
- Sell products and services value proposition matched to the customers’ needs.
- Convince and advice on the total solutions (Credit, EW, SCI) offerings to the potential customers.
Key Responsibilities:
- Generate Leads and prospects.
- Ascertain the customers' needs and wants and help the customer by recommending and selecting and finding the right product/proposition within the Courts environment.
- Present products or services and Deal with:
o Complaints and doubts.
o Contacting potential or existing customers to inform them about a product or service using scripts
o Keep records of calls and sales and update lead database.
o Contacting potential or existing customers to inform them about a product or service using scripts
o Keep records of calls and sales and update lead database.
- Proven experience as a field sales executive.
- Proven track record of successfully meeting sales target.
- Outstanding persuasion skills with the ability to resolve issues and address complaints.
- Ability to learn about products and services and describe/explain them to prospects. Push for sales attachments and services.
- Ability to accurately describe the product features and benefits.
- Ability to comprehensively answer any customer queries regarding Courts, its products or services, warranties, product care and maintenance for any of the products and services the store offers.
- Ability to provide information regarding credit facility.
- Maintain knowledge of any changes in pricing of goods or services.
- Abide by the company rules & regulations.
Key Requirements:
- Min. SPM
- Product knowledge in Furniture will be an added advantage.
- Basic understanding of customer service and processes, understanding of basic sales principles.
- Good product knowledge and an excellent communicator and have superior people skills.
- Basic retails experience.
- 6 working days
- Possess own transportation
Additional Information
Career Level
Entry Level
Qualification
Primary/Secondary School/O Level, Diploma, Advanced/Higher/Graduate Diploma
Job Type
Full-Time