Assistant Resort Operations Manager – Mantanani / Rampayan
JSK BORNEO REEF SDN. BHD.
Kota Kinabalu
Permanent
Normal Hour
Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5
Travel agency, tour operator, reservation service and related activities
Due to the Group’s recent Resort acquisition which caters for, amongst other activities, accommodation, F&B, river cruise, water sports, beach sports, snorkeling, camping, boat transfer, and other island resort centered activities, we are currently looking for experienced and dedicated individuals to join our team.
Prior island resort operations experience is essential.
Responsibilities:-
•Reports to the Operations Manager.
•Responsible to assist the OM with the overall resort operations.
•Exposure to island resort operations & maintenance, accommodation, water sports & recreation, snorkeling, boat transfer, F&B, and related a prerequisite.
•Be engaged with all resort departments daily providing leadership and assistance to optimize operational efficiency.
•Responsible for practicing, supporting, and promoting high expectations for professionalism, hospitality, and positive guest interactions.
•Supervise and direct various guest service departments focused on overnight guest operations
•Quickly respond to and resolve guest complaints and incidents and complete all required reporting documentation.
•Lead and participate in resort security functions throughout the year including nightly security rounds, manager-on-duty program, and respond to any after-hours resort needs.
Qualifications:-
•Candidate must possess at least a Diploma or Degree in resort/hotel management, recreation watersports management, or equivalent.
•Must be able to communicate (read and write) in Mandarin and English. The target market would include China, Taiwan, Hong Kong Tour GITs, FITs, and locals.
•At least 5 years of exposure in the related field.
•ISO and IT literate.
COMPANY
Travel agency, tour operator, reservation service and related activities
10-50 employees
Kota Kinabalu
We are a Group of fast growing companies HQ-ed in Kota Kinabalu, Sabah with diversified businesses in Malaysia , India, Netherlands, UK, China, Australia and other parts of the World.
Presently, JSK Group has presence and businesses in Property Development, Construction, Manufacturing, Broadband Service Provider, International import & Export, Resort Hotel / Serviced Apartments, Capsule Hotel, Plantation, Fruit Farm, water Sports, Scuba Diving and the Tourism industry.
SOURCE: MYFUTUREJOBS