Customer Service Manager
JSK BORNEO REEF SDN. BHD.
Kota Kinabalu
Permanent,Salary negotiable
Normal Hour
Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5
Travel agency, tour operator, reservation service and related activities
JSK BORNEO REEF IS THE LARGEST REEF ACTIVITY PONTOON IN SOUTH EAST ASIA. The Pontoon caters for, amongst other activities, underwater observatory tunnel, kayaking, scuba diving, snorkeling, water theme park, sea walking, boat transfer, F&B, and other Pontoon-centered activities. We are currently looking for experienced and dedicated individuals to join our team.
Kindly visit us at www.jskborneoreef.my to find out more.
Prior hotel, theme park operations & / or hospitality experience an added advantage.
Responsibilities:-
· Reports directly to the General Manager.
· Responsible for pontoon customer service operations which include, but are not limited to, customer service, crowd control, reception (check-in & out), food & beverage coordination, housekeeping, souvenir shop / vending machine management, general admin & security services.
· Candidates with prior Front Office & Housekeeping supervisory/managerial exposure ideal.
Qualifications:-
· Candidate must possess at least a Certificate / Diploma or Degree in Hospitality Management or equivalent.
· Must be able to communicate (read and write) in Mandarin and English. The target market would include China, Taiwan, Hong Kong Tour GITs, FITs, and locals.
· At least 5 years of exposure in the hospitality/rooms division - FO / HK-related field
· ISO and IT literate.
COMPANY
Travel agency, tour operator, reservation service and related activities
10-50 employees
Kota Kinabalu
We are a Group of fast growing companies HQ-ed in Kota Kinabalu, Sabah with diversified businesses in Malaysia , India, Netherlands, UK, China, Australia and other parts of the World.
Presently, JSK Group has presence and businesses in Property Development, Construction, Manufacturing, Broadband Service Provider, International import & Export, Resort Hotel / Serviced Apartments, Capsule Hotel, Plantation, Fruit Farm, water Sports, Scuba Diving and the Tourism industry.
SOURCE: MYFUTUREJOBS