Front Office Associate
Lagenda Sutera (M) Sdn Bhd
Kota Kinabalu
Contract,Salary negotiable
3 Shift Time
SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent
Accommodation
ABOUT JOB
• Maintains a friendly, cheerful and courteous demeanor at all times.
• Courteously and accurately answers inquiries from potential guests and accepts hotel
reservations.
• Responds to telephone and in-person inquiries regarding reservations, hotel information
and guest concerns.
• Uses suggestive selling techniques to sell room nights, increase occupancy and
revenue.
• Resolve customer issues, complaints, problems in a quick, efficient manner to maintain
a high level of customer satisfaction and quality service.
• Perform other duties as requested by management.
COMPANY
Accommodation
50-250 employees
Kota Kinabalu
Cititel Express, Kota Kinabalu – Smart, Clean, Simple, in the heart of Kota Kinabalu City Centre, a hotel that offers a refreshingly simple, comfortable and value experience. Cititel Express Kota Kinabalu offers 275 guest rooms with all the essential amenities for a refreshing experience with great value. Within walking distance to the commercial district, banks, government agencies, local eateries & bars and various tourist sites, it’s one address you would not want to miss.
SOURCE: MYFUTUREJOBS